The Problem: Plans Failing Under Pressure or Never Used

State and local governments invest thousands of hours producing full-scale continuity plans, yet real-world disruptions repeatedly show that these plans are rarely actionable. As highlighted in our white paper, events like the CrowdStrike outage and the COVID-19 remote-work transition exposed a hard truth: agencies routinely fail to meet their own RTOs and MTDs, even when those targets are modest.

The issue isn’t effort — it’s misallocated effort. Traditional continuity planning is document-heavy, compliance-driven, and disconnected from operational reality.

The Solution: Mission-Focused, Automated, and HSEEP-Aligned

The COOP Plan Builder shifts continuity planning from a documentation exercise to an operational capability. Instead of relying on outdated, compliance-driven templates, the platform focuses planning effort where it matters most — mission-essential functions — and supports organizations with automation, structured data, and HSEEP-aligned exercise concepts.

Organizations already relying on the Incident Command System (ICS) to manage incidents and events will be able to seamless transition After Action Reviews (AAR) into the tool. ICS providing the command structure, and the COOP automation will enhance resiliency. HSEEP — the Homeland Security Exercise and Evaluation Program — provides the methodology for evaluating, validating, and improving that structure through exercises.

The COOP Plan Builder is designed around this reality. It strengthens continuity programs using the tools agencies already have — personnel, communication channels, and ICS-based response structures — while integrating HSEEP principles to ensure plans are exercised, validated, and continuously improved. The result is a continuity capability that is realistic, repeatable, and operationally grounded.

Platform Features

Guided COOP Development

Step-by-step prompts ensure every essential COOP component is captured accurately.

Standards-Aligned

Built on FEMA, NIST, and ICS principles for compliance and operational readiness.

Instant Plan Generation

Generate Word and PDF plans in under a minute — no formatting required.

Return on Investment

Traditional continuity planning costs agencies $480,000–$1.5M+ over three years, with less than 10% of effort contributing to actual resilience. The COOP Plan Builder replaces this model with automation that eliminates narrative drafting, formatting, version control, and manual BIA scoring.

Agencies shift from multi-staff continuity teams to a single Platform Administrator, saving $700K–$2M+ over a three-year horizon while improving plan quality and readiness.

As stated in the white paper: “The platform changes the underlying model, not just the tools.”

Start Building Your COOP Plan Today

Empower your organization with a clear, structured, and actionable continuity plan.

Launch COOP Plan Builder

Heald&HeritageLLC

support@healdandheritage.com